Questions You Need to Ask Before Buying Commercial Auto Insurance

Purchasing commercial auto insurance may be one of the most important insurance decisions that a business owner makes. Anyone who purchases or uses a vehicle for business use, be it a singular vehicle or multiple vehicles, will have to purchase commercial vehicle insurance. To get the best coverage at the best rate, you should ask yourself a number of key questions before you meet with your insurance broker.

Here are some of the most vital questions you need to ask yourself and the reasons why they are so relevant:

Do You Know What Defines Commercial Vehicle Usage?

Although you may use a vehicle infrequently for commercial purposes, your personal auto coverage invariably excludes using a vehicle for commercial purposes. Also, each policy clearly defines what is meant by commercial use, so you need to be very clear on the differences so you do not end up having a claim denied.

How Many Total Drivers and Vehicles Does the Company Require?

Insurers who provide commercial auto insurance may distinguish the available coverage options depending on both the number of drivers and the number of vehicles. Multiple vehicles and drivers may best be served by fleet insurance. Different insurers will vary in how they base their rates and will do so based not only upon the number of vehicles insured but also the class of the vehicles involved. The best insurance option may be to consider purchasing fleet insurance as opposed to having the vehicles insured individually. It all depends on your needs.

What Strategies Can You Use to Reduce Your Commercial Vehicle Premium?

There are a number of other questions and measures that can help lower your premiums for either individual vehicle usage or fleet use.

Do You Know Your Drivers’ Records?

Drivers with multiple claim records or violations are clearly going to cause your premium rates to increase. Ensure that you are aware of the driving records of any new or current employees who will be driving the vehicles. Have all employees who drive report any and all accidents or driving infractions immediately. Make it company policy.

What Kind of Car Are You Buying or Leasing?

Although it might seem like a good idea to have the luxury or sports car to make a statement, just remember that you are going to pay for such vehicles. You may want to get a great looking mid-sized sedan that has a superior safety rating because an insurer is most definitely going to factor in the types of vehicles driven.

What Anti-Theft and Safety Devices Will the Vehicle(s) Have?

Vehicle theft is still a major concern, especially in urban settings. When insuring your vehicle(s), an insurer is going to consider several things:

·  The location of your business, because not all parts of an urban setting are necessarily treated the same. High crime areas will most often lead to higher premiums.

·  Whether or not alarms or GPS devices are installed in the vehicle(s).

·  What the vehicle has for air bags and other safety devices such as beepers, sensors, or cameras.

What Kind of Deductible Can You Afford?

The amount of deductible you are willing to absorb can also have a dramatic impact on your premium because all insurers pretty much adhere to a simple formula: The higher the deductible – the lower the premium.

Will Federal or State Laws Impact Your Coverage?

Certain vehicles and what they transport can also be affected by federal laws and, in some instances, can be state-specific. Check out any legislative requirements which impact what you need to do beforehand.

Internet Usage Spells Trouble for Drivers

Driving distractions come in many shapes and sizes. Between phone calls, text messages, Internet, television screens, unruly children, and distractions on the road, it is a wonder we ever arrive safely from Point A to Point B.

In November of 2010, State Farm created an online survey to gain a better understanding of what distracts drivers from their most important task at hand – driving. The survey went to 912 drivers who reported that they drive at least an hour per week, own a smartphone, and have a valid driver’s license.

Of those surveyed, 19% admitted to Internet usage while driving. Here are the top five internet activities that driver’s engage in:

1) Searching for and reading driving directions

2) Reading E-mail

3) Looking for specific information of immediate interest, such as where to find a restaurant

4) Reading/Updating social networking sites such as Twitter and Facebook

5) Writing/sending an e-mail

When asked about when their internet usage occurs, drivers responded:

*When stopped at traffic lights

*During heavy traffic

*When driving alone

*During daylight hours only

*On long highway drives

The survey further reports that about 40% of the U.S. population currently owns a smartphone, and this statistic equates to many distracted drivers on the road at any given time. Studies show that the increasing use of smartphones, especially among young adults, increases the risk of crashes. And there is an ever-growing need to remind yourself and the ones you love to put the phone away while driving.

Strategies to Keep the Workplace Safe

Employers understand that they have a moral and legal responsibility to protect their employees from violence in the workplace. The problem most face is how to effectively execute that obligation.

When it comes to designing a workplace anti-violence strategy, it’s best to create a two-pronged approach that consists of protection and prevention. Start by developing a written policy that clearly communicates a zero tolerance toward workplace violence of any form. The policy also needs to outline exactly what disciplinary measures will be taken against employees who threaten violence. Your Human Resources professional should write this in conjunction with your in-house counsel to be sure that the policy doesn’t infringe on any federal/state laws. If an employee violates this policy, it is imperative that you follow through with the stated consequences.

Other important steps in the fight against workplace violence include verifying application information, conducting thorough background checks and having more than one person in the room during an evaluation or termination meeting.

Employers should also train supervisors to spot potential violence in all its forms including destruction of property and implied threats of violence, and encourage them to report these incidents immediately. Studies have shown that violent workers usually don’t just snap. They exhibit an increasingly violent attitude over time. A supervisor trained to recognize an employee who is beginning to show signs of violence can prevent an assault by referring the employee for counseling. Some of the early warning signs include:

·              Comments about a personal or family history of violence

·              Fascination with guns or other weapons

·              Direct or veiled threats

·              Serious personal or family problems, such as divorce or a death in the family

·              Financial troubles

·              A drastic change in behavior, such as mood swings or outbursts

·              Poor job performance

·              Abuse of drugs or alcohol

·              Lack of social interaction with other employees

·              Signs of paranoia about another employee

·              Repressed anger

In addition to training supervisors, employers can stop workplace assaults by ensuring there is enough physical security on-site. Another important tool is an employee reporting system, such as an anonymous hotline. Supervisors aren’t always the first to recognize growing violence in an employee. A hotline will make it easy for employees to let management know about suspicious or threatening behaviors without fear of reprisals from the violent individual. 

Teens Drinking at Parties = Insurance Issues

Every spring brings with it the prom and graduation party seasons. Unfortunately, these events often become occasions for teens to drink alcohol. Teens at unsupervised parties risk harming themselves and others when they drink. Parents who host these parties may bear responsibility for what happens there and for injuries or damages occurring after the guests leave. While their liability insurance may cover any financial damages, the circumstances of the accident determine which policy will respond, and this will affect how much coverage the parents have.

Assume that a guest consumes several beers at the party, drives off in his car, and gets into an accident, injuring himself and a passenger. The parents of both injured teens sue the parents who hosted the party, who in turn notify their homeowner’s insurance company. However, the policy’s personal liability coverage does not apply to an insured person’s legal liability for:

  • The occupancy, operation, or use of a motor vehicle by any person
  • The entrustment of a motor vehicle by the insured person to anyone else
  • The insured person’s failure to supervise or negligent supervision of any person using a motor vehicle
  • The actions of a minor involving a motor vehicle.

Because of this, the homeowner’s policy will not cover the parents’ liability or defense costs. Their personal auto insurance policy may cover them, however. The policy’s liability insurance covers the individuals named on the policy and household residents who are their relatives for their liability for bodily injury from an accident arising out of the use of any auto. Therefore, even though the parents were not actually operating the vehicle involved in the accident, their policy will cover their liability. In addition, the auto policy that applies to the car involved in the accident (the guest’s insurance, or, more likely, his parents’) will also cover the hosts’ liability for the passenger’s injuries. The hosts’ policy will step in if the owners’ policy either does not apply or pays out its maximum limit of insurance.

Now assume that the guest consumes the beer, but a sober guest gives him a ride home. Rather than go straight to bed, the young man goes for a swim in his parents’ pool and drowns. His parents sue the hosts, alleging that his judgement was impaired because the hosts allowed him to drink. In this situation, the homeowner’s policy should pay for the the hosts’ liability and legal defense. Because this accident did not involve a motor vehicle, and no other policy provisions that would remove coverage apply, the policy will cover this claim.

While one policy or the other may apply to a liquor liability claim, there could be significant differences between the amounts of coverage the two policies provide. Most homeowner’s policies provide personal liability coverage of at least $100,000 for each occurrence; many provide limits of $300,000 or $500,000. Auto policies may provide much less coverage. Most states have laws setting the minimum amounts of liability coverage that an auto policy may provide, but those limits are relatively small. For example, New York law requires minimum limits of $25,000 for injuries to one person and $50,000 for injuries to two or more people (higher amounts apply for death claims.) Should a young person become seriously injured or killed, the damages claimed could well exceed these amounts. Parents should consider buying as much liability insurance as they can afford; they should also think about buying an umbrella policy, which pays for damages that surpass the amounts payable under homeowner’s and auto policies.

Of course, the best course of action is to properly supervise parties, so that everyone has a good time and lives to have another one someday.

Know Your Commercial General Liability Insurance Limits

A commercial general liability policy (CGL) lists six different limits on the policy’s declarations page. While the limits may be listed separately, it’s important to understand that they are all interrelated. That means that payment of damages for one limit will affect another limit.

To illustrate how these limits interact, it is necessary to examine each one in detail:

The General Aggregate Limit  – The maximum amount the insurer will pay during the policy period for all damages including bodily injury, property damage, personal and advertising injury except for any amount paid as damages because of bodily injury or property damage included within the products-completed operations hazard. The definition of the products-completed operations hazard is outlined in the policy and a separate aggregate limit applies to this type of claim. Also included within the general aggregate are damages paid for medical payments.

Products-Completed Operations Aggregate Limit – The maximum amount the insurer will pay for damages because of bodily injury or property damage included within the products-completed operations hazard. The specified hazards are those described within the definition of the products-completed operations hazard and are limited to bodily injury or property damage that:

1.             Occurs away from the insured’s premises.

2.             Caused by the insured’s products that are no longer in the insured’s possession or an insured’s work that has been completed.

Personal and Advertising Injury Limit – The maximum amount the insurer will pay if legally obligated to pay damages due to personal and advertising injury offenses. The personal and advertising injury limit applies separately to each person or organization that sustains damages because of a covered offense. However, regardless of the number of persons or organizations claiming damages, or the number of offenses claimed during the policy period, the insurer is only obligated to pay up to the general aggregate limit.

Each Occurrence Limit – The maximum the insurer will pay for the sum of all damages due to bodily injury, property damage and medical payments. Keep in mind that there is an aggregate limit for bodily injury and property damage claims that arise from the products-completed operations hazard and a separate limit for all other bodily injury and property damages. However, the each occurrence limit does apply to all sums paid for medical payments.

Damage to Premises Rented to You Limit – This coverage is actually an exception to certain exclusions found in the bodily injury and property damage coverage. The first exception provides coverage for property damage to a premises and its contents, rented to the insured for 7 or fewer consecutive days if an insured is legally obligated to pay for such damage due to any cause except fire.

The second exception provides coverage for damage to the premises only if an insured is legally obligated to pay for property damage due to fire. However, if an insured is held liable solely due to an agreement to be responsible for the property or for damage to the property, there is no coverage. Liability has to be imposed on the insured as the result of a lawsuit in order for coverage to apply.

The Damage to Premises Rented to You limit applies to any one premises. Any property damage paid under this limit will reduce the each occurrence limit for that same occurrence and will also reduce the general aggregate limit.

Medical Expense Limit – The medical expenses coverage is a separate insuring agreement that obligates the insurer to pay reasonable medical expenses for bodily injury, caused by an accident, without regard to fault. Medical payments are subject to the medical expense limit. The medical expense limit applies separately to each person. However, medical payments will reduce the each occurrence limit for that same occurrence and will also reduce the general aggregate limit.

Don’t Be Victimized Twice By a Hit and Run Driver

The National Highway Traffic Safety Administration (NHTSA) reports that nationally, from 2003 to 2006, one out of every eight accidents was a hit-and-run; however, some regions of the country exceeded the national average.

The South had more than one million reported hit-and-run crashes, making it number one nationwide. The Midwest ranked second with over 835,000 reported incidents. California received state honors for having one of the highest rates of hit-and-run accidents in the nation.

If you are the victim of a hit-and-run, it doesn’t matter where your region ranked on NHTSA’s survey. What is important is that you aren’t victimized twice because you aren’t prepared for the financial consequences. In a hit-and-run accident, you become responsible for all the expenses associated with medical care, car repairs and replacement car rental that normally would have been covered by the at-fault driver’s auto insurance carrier.

That’s why the Insurance Information Institute recommends that you purchase Uninsured Motorist coverage, if not already required in your state. Since being involved in a hit-and-run accident is essentially the same as being in one with an uninsured driver, uninsured motorist coverage will pay the costs resulting from the accident.

Also consider that some auto insurance companies don’t necessarily cover the cost of a replacement rental car, even if a hit-and-run driver damaged yours. So it makes sense to add replacement rental car coverage to your auto policy because it typically costs less per year than the average daily rate for most rental cars.

While having proper insurance protection is important if you are involved in a hit-and-run, the best strategy is to avoid being a victim in the first place. Here are some simple tips to remember:

  • If you have to stop on the highway, be safe — Stop on the right shoulder. Stopping on the left side will increase your chances of being involved in an accident by 80 percent.
  • Carry flares or triangles in your trunk — Use these to mark your location once you come to a stop on the side of the road. You should also put on your hazard lights. Emergency flashers, used in conjunction with flares/triangles, are an effective way of giving other drivers advance warning of your location. Flares/triangles can also act as a backup if flashers become inoperable in the event of a failure in your car’s electrical system.
  • Become a member of an emergency roadside service — Although you may have to wait as long as an hour for assistance, it is preferable to trying to fix the problem yourself. Working on your vehicle in high traffic or where oncoming motorists may not see you is asking for trouble.
  • Maintain your car — Tire blowouts are a common reason vehicles become inoperable. Always keep your tires inflated according to the manufacturer’s recommendations. Check your tires periodically for wear and tear, cuts, or abrasions that could cause the tire to deflate while you are driving.

Cutting the Cost of Your Teenager’s Car Insurance

Auto insurance for teenagers has always been expensive, and that will probably never change. It’s common for most parents to add their teen as a named driver to the family auto policy because it is usually the most affordable alternative.

However, less expensive doesn’t mean cheap. That’s because insurers calculate their rates based on the likelihood of a driver getting into an accident. The National Safety Council says that drivers between the ages of 16 and 17 are three times more likely to be killed in a traffic crash than drivers between the ages of 25 and 64. Statistics like these make drivers under the age of 25 bigger risks in the eyes of auto insurance companies, so expect your premium to increase anywhere from 50 to 75 percent.

There are some other important factors that affect how much you will pay when adding your teen to your insurance:

  • Gender – Teenage boys are considered to be more reckless and bigger risk takers than teenage girls. All of that bravado comes with a price, higher rates than for teenage girls.
  • Experience – Lack of driving experience translates into higher premiums because insurers assume that inexperience makes the driver more prone to accidents.
  • Geography – Driving in a high-traffic geographic area is another rate booster because it increases the probability of getting into an accident.

While the deck seems to be stacked against you, there are ways you can lower premiums:

  • Buy them an older model car – Older cars cost less to insure than newer models.
  • Avoid the extrasAll of those add ons that teenagers love, like chrome rims and big stereo systems, will increase the rate you’ll pay.
  • Lower/drop collision coverage on older cars – If the value of the car is less than the product of your annual premium times 10, think about dropping the collision and/or comprehensive coverage portion of your policy.
  • Raise your deductible – A higher deductible can lower your auto insurance rate by 15 to 30 percent.
  • Enroll the teen in a defensive-driving class – This could result in a premium decrease.
  • Obtain car insurance from the same company that provides your homeowner’s or renter’s insurance – Many insurers will offer a 10 to 20 percent discount for multiple lines of coverage.
  • Maintain your credit score – Insurers base your premium in part on your credit score; the higher it is, the lower your rate will be.

Ask about low mileage discounts – As gas prices increase, many people aren’t driving their car as much. If you drive less than the annual average miles allotted by your insurer, see if you can qualify for a low mileage discount.

Good Housekeeping Is One of Your Job Responsibilities

Good housekeeping at work means keeping both the facility itself and your own workspace clean, neat, and orderly. The reason housekeeping should be a priority is because it is the first line of defense in any company’s accident prevention strategy.

If housekeeping is to be effective, it has to be ongoing, not an activity that’s performed before management inspects the premises. Failure to keep up with necessary housekeeping tasks can result in employees:

·   Tripping over loose objects on floors, stairs and platforms

·   Being struck by falling objects

·   Slipping on greasy, wet or dirty surfaces

·   Hitting against projecting, or poorly stacked items

·   Cutting, puncturing, or tearing the skin of hands or other parts of the body

To properly maintain the facility, materials, supplies and parts must be stored in their designated storage areas when not in use, tools and equipment must be arranged in an orderly manner and placed away from traffic areas, scraps or debris in the department must be removed on a daily basis, and stairways and platforms must be kept clear. Attention should also be paid to keeping the aisles and passageways clear. Never store or stack materials in aisles.

When you keep the facility clean, you lessen the chances of both employee and visitor accidents because you will have removed the things that cause slipping, tripping, and falling. You have also lessened the likelihood that people will be involved in “struck by,” “striking against,” and “caught-between” accidents.

If your work area is in disarray because of a project you are working on, or if you cannot immediately clean your workstation, make people aware of the danger by posting signs that alert them to the potential risk.

In addition to accident prevention, there are other benefits to maintaining good housekeeping: 

·   There is an easier flow of materials, which reduces handling and saves time.

·   Clutter-free and spill-free work areas expedite movement, again saving time.

·   There is a decrease in the number of fire hazards.

·   Exposures to hazardous substances are reduced.

·   There is a better control over tools and materials because you know where to find them.

·   Without obstacles in the way, it is easier to clean and maintain equipment.

·   The environment is more hygienic, which improves health.

·   There is a more effective use of space.

·   The likelihood of materials and equipment being damaged is reduced.

Excessive Holiday Drinking and Driving Don’t Mix

The weeks between Thanksgiving and New Year’s Day include the most important entertaining season on many people’s social calendars. While these festivities are a wonderful part of the holiday season, they do bring with them a very serious problem-partygoers who drink too much and then get behind the wheel of a car.

Many people downplay the issue, but statistics prove how serious it is. According to the Community Alcohol Information Program (CAIP), a non-profit agency that provides alcohol education, assessment and evaluation services to persons convicted of alcohol-related offenses in New Hampshire, two million alcohol-impaired driving collisions occur each year in this country. Accidents caused by alcohol-impaired drivers are the most frequently committed violent crimes in America today.

CAIP offers these other sobering statistics about drinking and driving:

  • The average alcohol-impaired driver arrested on the highway has a blood alcohol concentration (BAC) of .20%, more than double the level for presumed intoxication in most states. This level represents 14 drinks of 86-proof liquor (or 14 beers) in a four-hour period for a man weighing 180 lbs.
  • Between 7 p.m. and 3 a.m. on weekends, in some parts of the country, 10% of all drivers are legally impaired. Most Americans drink alcohol, and more than 80% admit to driving after drinking.
  • When drinkers are at the presumed level of intoxication, the risk of their causing an accident is six times greater than for non-drinking drivers.

Some people persist in drinking and driving based on myths about how the body reacts to alcohol and its ability to overcome alcohol’s effects. Scientific studies supported by the National Institute on Alcohol Abuse and Alcoholism (NIAAA) provide important information that belies two commonly held beliefs about drinking and driving:

  • Myth: You can drive as long as you aren’t slurring words or acting erratically. Fact: The skills and coordination needed for driving are compromised long before the obvious signs of intoxication are visible. In addition, the sedative effects of alcohol, combined with late night hours, place you at much greater risk of nodding off or losing attention behind the wheel.
  • Myth: Drink coffee because caffeine will sober you up. Fact: Caffeine may help with drowsiness, but it doesn’t counteract the effects of alcohol on decision-making or coordination. The body needs time to metabolize (break down) alcohol and even more time to return to normal. There are no quick cures.

Alcohol affects the brain and body long after you stop drinking. Any alcohol that remains in the stomach and intestine continues to enter the bloodstream and circulate through the body. That means judgment and coordination can be affected for hours after you’ve taken that last drink. Also keep in mind that alcohol heightens feelings of stress or anxiety, which can lead to violent behavior.

Does this mean you can’t have a few drinks at a holiday party? No, but what it does mean is that you need to be responsible if you do drink. Here are a few tips to remember:

  • Know your limits and never drink more than you can safely handle.
  • Don’t get behind the wheel if you drink. Ask a sober driver to escort you home.
  • Don’t drink if there is someone at the gathering with whom you have a grievance.
  • Offer to be a designated driver for a friend.
  • Call law enforcement if you see someone driving erratically.

Keeping these tips in mind can help avoid tragedy during the holiday season.

New Building Codes Can Leave You Under-Insured

The owner of a commercial building may believe that replacement cost insurance coverage on the building is sufficient to protect her from financial loss. After all, she took the insurance agent’s advice and bought enough insurance to pay for repairing or replacing the building if it were completely destroyed. However, this may be a false sense of security, particularly if the building is an older one. While the building may not have changed greatly over the years, local building codes undoubtedly have. Even codes in effect at the time the building was constructed may affect your insurance coverage.

Many local governments have ordinances that require the demolition of a building when more than 50 percent of the building has been damaged. These ordinances require the reconstruction of the building in accordance with current building codes. Zoning and land use codes may have changed over the years prohibiting the reconstruction of that type of building at the same site. This could require the owner to rebuild somewhere else or with a much different building design. Laws and codes requiring buildings to be easily accessible to handicapped people may affect rebuilding if the building previously lacked ramps, doors that can be opened remotely, wheelchair-accessible toilets, and other accommodations.

All of these requirements may significantly increase the cost of rebuilding. Unfortunately, standard commercial property insurance policies provide very little coverage for these higher costs. Most will pay either 5 percent of the amount of insurance on the building or $10,000, whichever is less, for the increased cost of construction resulting from a local ordinance or law. Therefore, the amount of insurance available for a building insured for $150,000 is $7,500; the amount available for a building insured for $500,000 is $10,000. The costs of demolition and rebuilding up to new codes or at a new location can quickly use up this relatively small amount.

Building owners should consider buying additional insurance to cover this possibility. Many insurance companies offer ordinance or law coverage for an additional premium. This coverage will pay for the additional costs of demolition and construction unless the costs result from failure to comply with previous ordinances or from the release of pollutants. Included are three distinct coverages for the specified building:

  • Coverage A – Loss to the undamaged portion of the building
  • Coverage B – Cost of demolishing the undamaged portion of the building
  • Coverage C – Increased cost of construction or repairs to comply with ordinances or laws

The amount of insurance available under Coverage A equals the amount of insurance covering the entire building. Separate amounts apply to Coverages B and C. There is no coverage if the damage results from a cause that the policy excludes. For example, most policies do not cover flood damage, so the policy will not pay if the law requires the owner to demolish the building after a flood. Also, the insurance will pay only the amount necessary to meet the minimum requirements. The insurance will not pay for the cost of exceeding requirements during rebuilding.

This insurance covers the owner only for the cost of repairing or replacing the building, not for income lost during additional reconstruction time. Separate coverage is available for this exposure.

An insurance agent can advise building owners on the types, amounts, and costs of coverage they may need to meet updated codes. Whether or not they ultimately decide they need the coverage, they should give it careful consideration. The last thing any owner wants is a surprise uninsured expense after a disaster.