Accessibility

Accessibility Statement

Last updated: May 6, 2026

Our Commitment

Shasha Insurance Services LLC is committed to ensuring that our website is accessible to all users, including people with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA conformance level, and we continuously work to improve the accessibility of our digital content.

Accessibility Features

Our website includes the following accessibility features:

  • Semantic HTML: We use proper heading hierarchy (H1–H6) and semantic HTML elements to provide structure and context.
  • Color Contrast: Text and interactive elements meet WCAG 2.1 AA color contrast requirements to ensure readability.
  • Keyboard Navigation: All interactive elements are accessible via keyboard, with visible focus indicators.
  • Alternative Text: Images include descriptive alt text, and decorative images are marked appropriately.
  • Form Labels: All form fields have associated labels and error messages are clearly communicated.
  • Readable Fonts: We use legible fonts with appropriate sizing and line spacing for comfortable reading.
  • Mobile Accessibility: Our website is designed to be fully functional on mobile devices and touch screens.
  • ARIA Landmarks: We use ARIA roles and landmarks to help screen reader users navigate our content.

Standards We Follow

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Known Limitations

While we strive for full accessibility, some content may not yet meet all accessibility standards. We are actively working to identify and resolve any accessibility barriers. If you encounter an issue, please let us know so we can address it promptly.

Feedback & Contact

We welcome feedback on the accessibility of our website. If you experience any barriers, have difficulty accessing any part of our website, or need information in an alternative format, please contact us:

Shasha Insurance Services LLC

Los Angeles, California

We aim to respond to accessibility feedback within 2 business days.

Enforcement

If you are not satisfied with our response, you may contact the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).