Survey Survey Name First Last Email OVERALL OFFICE EXPERIENCE: How would you rate your overall satisfaction with Shasha Insurance? Very Satisfied Satisfied In different dissatisfied Very dissatisfied How likely would you recommend Shasha Insurance to a friend/colleague? Very Likely Likely In different Unlikely Very unlikely How likely are you to continue doing business with Shasha Insurance? Very Likely Likely In different unlikely Very unlikely How Satified were you with how they resolved your most recent problem? Very Satisfied Satified in different disappointed very disappointed Please check any/all the boxes of the qualities you felt our Customer Service Representative possessed in this transaction: Responsive Professional Friendly Knowledge of problem Efficiency in solving problem Politeness Do you have any comments or suggestions for improvement? Let us know how we are doing Please provide us with honest feedback so we can improve our team, communications, systems and processes. Thank you!